Welcome to the official website of Petes Automotive Products Pvt Ltd. By accessing our website, booking a service, or making a payment online or at our workshop, you agree to comply with the following Terms and Conditions. These terms apply to all visitors, customers, and users of our services.
Petes Automotive Products Pvt Ltd is located at Building No. 101/102, NH66, Service Road, Jaya Nagar, Maradu, Ernakulam, Kerala – 682304, India. You may contact us at info@petes.in or 98950 88444 for any queries regarding our services or these terms.
Our company specializes in a range of automotive performance and tuning solutions, including ECU tuning and remapping, dyno testing, performance upgrades, diagnostic services, mechanical repairs, software updates, hardware installations, and other vehicle-enhancement services. All services are subject to vehicle compatibility, technician approval, and availability.
By choosing to make a booking or payment, you acknowledge that all payments made to Petes Automotive are strictly non-refundable, regardless of the reason. This includes service charges, tuning fees, labour fees, diagnostic charges, booking deposits, and payments made for special-order parts. Once a booking is made or work has commenced, cancellations will not result in any refund, though appointments may be rescheduled at our discretion and subject to availability.
Performance tuning and hardware modifications may affect your vehicle’s manufacturer warranty. You understand and accept that tuning, remapping, or installing performance parts can void part or all of the vehicle’s original warranty. We do not guarantee any specific performance gain, mileage improvement, or result, as outcomes depend on various factors including vehicle condition, fuel quality, driving habits, and prior modifications.
You acknowledge that performance enhancements increase mechanical load on the engine, drivetrain, and related components. Pre-existing issues, weak parts, or poor maintenance may cause failures after tuning or installation of performance upgrades. Petes Automotive is not responsible for any such failures, nor for any damage arising from aggressive driving, motorsport use, or misuse of the vehicle. While we take great care with every vehicle, we are not liable for personal belongings left inside the vehicle or issues that arise from prior third-party modifications.
All parts sold or installed by us are subject to the warranty terms provided by their respective manufacturers, if any. We do not offer separate warranties on performance gains or on the long-term behaviour of tuned or modified vehicles. Installation charges for parts or upgrades are non-refundable, even if the customer later decides to remove or replace them.
When using our website or online payment gateway, you agree not to misuse the platform in any way, including attempting to bypass security systems, engaging in fraudulent transactions, or copying website content without permission. All information you submit to us, including personal and vehicle details, must be accurate and complete. We respect your privacy and use your information only for booking, communication, service management, and operational purposes. We do not sell or share your data with unauthorised third parties, except where necessary to process payments or deliver services.
Petes Automotive will not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or services, including but not limited to loss of revenue, mechanical damage, or data loss. Our total liability in any circumstance is limited strictly to the amount you paid for the specific service.
These Terms & Conditions are governed by the laws of the State of Kerala, India. Any disputes arising in relation to these terms or our services shall fall under the jurisdiction of the courts in Ernakulam, Kerala.
We reserve the right to update or revise these Terms & Conditions at any time without prior notice. Continued use of our website or services after changes are published indicates your acceptance of the revised terms.
For questions or clarifications regarding our policies or services, please feel free to contact us at info@petes.in or 98950 88444.